PRIVACY POLICY

Lucas Marketing Firm Inc

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Lucas Marketing Firm Inc ("we," "us," or "our") does not sell, rent, share, or disclose customer mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. All SMS consent records are maintained securely and confidentially.

1. Information We Collect

Personal Information:

- Name

- Email address

- Phone number

- Physical address (if voluntarily provided)

- Records of SMS consent, including timestamp and IP address

- Appointment and service inquiry details

Non-Personal Information:

- IP address

- Browser and device information

- Website usage data

Communication Records:

- Appointment confirmations

- Scheduling updates

- Customer support communications

- SMS opt-in and opt-out records

2. How We Use Your Information

We use collected information solely for:

- Scheduling and confirming appointments

- Sending appointment reminders

- Responding to service inquiries

- Customer support communications

- Maintaining SMS compliance records

- Improving website functionality

We do not use SMS messaging for promotional or marketing campaigns.

3. SMS Messaging & Compliance

SMS Program Description:

By providing your mobile number and checking the SMS consent box on our website forms at https://thelucasfirm.com, you expressly consent to receive SMS messages from Lucas Marketing Firm Inc related to:

- Appointment confirmations

- Appointment reminders

- Rescheduling notifications

- Customer support communications

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies based on appointment activity. Message and data rates may apply.

We do not send SMS messages to individuals who have not directly opted in through our website or scheduling forms. We do not purchase, rent, or share SMS contact lists.

Opt-In & Consent:

- SMS consent is collected via an unchecked checkbox on web forms

- Consent is documented with timestamp and IP address

- We retain SMS consent records in accordance with applicable laws

Opt-Out Instructions:

You may opt out at any time by replying "STOP."

You will receive a one-time confirmation message.

After confirmation, no further SMS messages will be sent unless you submit a new opt-in request.

Reply "HELP" for assistance.

Carrier Disclaimer:

- Standard message and data rates may apply

- Carriers are not responsible for delayed or undelivered messages

- Supported carriers include major U.S. carriers

4. Information Sharing & Disclosure

We do not sell or rent personal information.

We may share information only with:

- Approved messaging providers (including GoHighLevel and its infrastructure providers) solely for delivering SMS communications you have consented to receive

- Service providers assisting in website or scheduling operations

- Legal authorities if required by law

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data.

We retain SMS consent logs and communication records for compliance and audit purposes.

6. Your Rights

You may:

- Access or request correction of your data

- Withdraw SMS consent at any time by replying STOP

- Contact us for data inquiries

7. Third-Party Links

This policy applies only to information collected by Lucas Marketing Firm Inc.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

9. Contact Information

10. Cookies & Tracking Technologies

Lucas Marketing Firm Inc uses cookies and similar tracking technologies to enhance website functionality and improve user experience.

What Are Cookies:

Cookies are small data files stored on your device when you visit a website. They help websites remember user preferences and improve performance.

How We Use Cookies:

We may use cookies to:

- Ensure proper website functionality

- Improve page load performance

- Maintain basic security features

- Remember user preferences

We do not use cookies to send unsolicited marketing communications.

Analytics & Tracking:

At this time, we do not use advertising pixels or third-party behavioral tracking tools. If analytics tools are implemented in the future (such as website traffic analytics), they will be used solely to understand website performance and improve user experience.

Third-Party Services:

Some third-party services used to operate our website (such as hosting providers or scheduling software) may utilize standard technical cookies necessary for their functionality.

Managing Cookies:

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Updates:

If we implement additional tracking technologies in the future, this policy will be updated accordingly.

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Lucas Marketing Firm Inc

13475 Atlantic Blvd Unit 8

Ste M867

Jacksonville, FL 32225

Phone: 509-380-9730

Email: [email protected]

Website: https://thelucasfirm.com

By using our website and services, you consent to this Privacy Policy.